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AmyJons
A Brand of Nevtrino Private Limited

Address - Alpha Children's Academy Kiarkuli Mussoorie,
Uttarakhand

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to the courier's website. You can use this information to track the status and location of your package in real-time.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), Paytm, UPI, and other secure payment gateways. During the checkout process, you can choose the option that best suits your preference.

Can I modify or cancel my order after it's been placed?

Once an order is confirmed, it enters our processing system to ensure quick dispatch. Unfortunately, we cannot guarantee modifications or cancellations. Please contact our customer support immediately, and we'll do our best to assist you.

What is your return policy?

We have a hassle-free return policy within 7 days of receiving your order. If you're not satisfied with your purchase, you can initiate a return through your account on our website. Please refer to our Returns and Exchanges page for detailed instructions and any specific conditions that may apply.

How do I contact customer support?

You can reach our customer support team through the "Contact Us" page on our website. Alternatively, you can email us at contact@amyjons.com or WhatsApp at +919953074458. Our dedicated team is available 5 days a week to assist you with any inquiries or concerns you may have.

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